Frequently asked questions

When you work with a therapist you feel connected with it gives you the opportunity to explore and address your emotions and challenges in a supportive, empathic, non-judgmental, and caring environment. Therapists can be a tremendous asset in helping you better understand your emotions, achieve personal growth, foster healthier interpersonal relationships, improve self-esteem, cope with substance use, and navigate the complexities of daily life. Additionally, they are helpful in providing their clients with fresh perspectives on their challenges and experiences, and can guide you towards resolution or some type of needed closure.

The benefits you will obtain from therapy depend on your motivation and commitment level; it’s just like anything else in life, the more you put into it and practice the skills you learn, the more successful you will be in reaching your goals. Learn more about our services and specializations here to determine if we may be a good fit.

Yes! We have a location in the West University Place neighborhood of Houston, TX where we have a warm, welcoming, and confidential space to provide in-person therapy sessions.

We additionally offer virtual therapy sessions via a HIPAA-compliant platform across Texas. Mary Duran is licensed to provide virtual sessions across Colorado, Maryland, Pennsylvania, Maine, D.C., Minnesota, and Indiana.

We do not accept health insurance, as cash pay services can provide more privacy and confidentiality for clients, since insurance companies often require a diagnosis and other personal information to be shared in order to approve treatment.

We are considered an out-of-network provider and we are happy to provide you with a receipt of services (or “super bill”) which you can submit to your insurance agency. Every company and plan is different so checking with your insurance provider about your mental health out-of-network benefits prior to beginning therapy will help you know exactly what your options are. The only way to guarantee reimbursement is to use an in-network provider through your health insurance.

The length of time in therapy depends on each individuals unique needs. We will work together to identify your goals and we will regularly check-in to assess if you are developing and addressing the things that initially brought you to therapy. Upon initial assessment we will determine frequency of sessions and schedule a recurring time. Generally speaking, those that attend therapy regularly and are motivated to make lasting changes and implement the skills they learn in therapy will progress the quickest.

Your appointment time is reserved specifically for you. If you need to reschedule or cancel, please contact us at least 24 hours in advance via email, phone, text, or the secure client portal.

To respect the time of our providers and other clients, appointments canceled after this window or missed without notice will be charged the full session fee.